Return policy

We accept returns within 30 days of the purchase date, provided the item is in a resalable condition (like new).
“Like new” means that the product, its packaging, and any accessories are free from damage, scratches, or missing parts.
Please note that items not eligible for return may not be accepted if returned.

Return Procedure

1. Contact us via email or the inquiry form with your order number.
2. Our customer support team will provide instructions for returning the item.
3. Once the returned item is received and inspected, we will process the refund (refund method may vary depending on the original payment method).

Important: The return address is not the company’s main address. Please follow the instructions provided carefully when returning items.

Shipping Fees

If the return is caused by the consumer
If the return is caused by the consumer, consumer should be responsible for the shipping fee.
The specific fee should be based on the express company you choose.

If due to our reasons
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Packaging Instructions for Returns

Please use the original box for returning the item. If the original box is unavailable or damaged, pack the product in an appropriate box with sufficient cushioning to prevent damage during shipping.