Privacy Policy

cocopar (“the Company”) hereby establishes and publicly announces the following Privacy Policy (“this Policy”) regarding the handling of customers’ personal information in connection with the operation of various e-commerce services, and declares its commitment to complying with this Policy.

Personal Information

“Personal Information” refers to “personal information” as defined under the Act on the Protection of Personal Information (“APPI”). It means information about a living individual that can identify a specific person through details such as name, date of birth, or other descriptions contained in the information, or information that includes personal identification codes.

Purpose of Use

The Company shall acquire personal information by lawful and fair means and use it within the scope of the following purposes:

• To ship products or prizes
• To contact customers or respond to inquiries as necessary in connection with the provision of services
• To provide information or notifications regarding products or services
• To send guidance on products or services, as well as information about campaigns, surveys, or direct mail
• To use as reference for the improvement, research, development, and sales of products and services
• For other purposes incidental to the above, necessary for the proper and smooth execution of transactions with customers

If personal information is to be used beyond the scope of the purposes listed above, the Company shall obtain prior consent from the customer through appropriate means.

Outsourcing of Handling

In performing operations related to the products and services handled, the Company may outsource the handling of personal information within the scope of the intended purposes of use. In such cases, the Company shall select contractors deemed capable of properly handling personal information and shall appropriately stipulate matters related to the handling of personal information—including security management, confidentiality, conditions for subcontracting, and other relevant matters—in the outsourcing agreement, and shall conduct necessary and appropriate supervision.

Disclosure, Correction, and Deletion of Personal Information

The Company shall, within a reasonable scope, respond to requests from customers for the disclosure, correction, or deletion of their personal information obtained by the Company.

Compliance with Laws

The Company shall comply with the Act on the Protection of Personal Information, other relevant laws and regulations, applicable guidelines on the protection of personal information, and this Policy in all matters concerning the acquisition, use, and handling of customers’ personal information.

Continuous Improvement

The Company shall strive for continuous improvement in the handling of personal information within the organization through measures such as the establishment of internal rules on personal information protection, employee education, and internal audits.

Revision of the Policy

The Company may review and revise the contents of this Privacy Policy as necessary to improve its measures. Any changes to this Policy shall take effect from the time they are notified to users through the Company’s designated methods or posted on the Company’s website.

Contact

For inquiries regarding the Company’s handling of personal information, please contact us via the inquiry form.

Effective Date
Established and Effective: May 2024